Read the ZIP, not the headline. Phoenix isn't one market, it's 16. Scottsdale is climbing while Maricopa hands buyers the keys.
The index is your thermometer. Above 110 sellers hold leverage, around 100 it's balanced, below 90 buyers take over.
Know three numbers for your city before you dial: months of supply, days on market, and sale-to-list. That's how you sound like the expert, because you are.